General sales conditions Tonsor1951.be / Tonsor1951.nl Webshop

Tonsor1951.be / Tonsor1951.nl is a website of Hairsupplies

Company Information

Steenweg weelde 8
2382 Poppel (Belgium)
Company number: 0879363002
VAT number: BE0879363002

Article 1: General provisions

The e-commerce website "tonsor1951.be" and "tonsor1951.nl" is managed by Hairsupplies, a sole proprietorship with registered office at Steenweg weelde 8, 2382 Poppel (Belgium), BTW BE0879363002, (hereinafter referred to as 'Seller') offers its customers the opportunity to to purchase her online store.
These Terms and Conditions ("Terms") apply to any order placed by a visitor to this e-commerce website ("Customer"). When placing an order through the Seller's web store, the Customer must expressly accept these Conditions, thereby agreeing to the applicability of these Conditions, to the exclusion of all other conditions. Additional terms and conditions of the Customer are excluded, unless they have been expressly accepted by the Seller in advance, in writing.

Article 2: Price

All prices stated are expressed in EURO, always including VAT and all other duties or taxes required by the Customer.

If delivery, reservation or administrative costs are charged, this will be stated separately.
The price statement refers exclusively to the articles as described verbatim. The accompanying photos are intended for decorative purposes and may contain elements that are not included in the price.

Article 3: Offer

Despite the fact that the online catalog and the e-commerce website have been compiled with the greatest possible care, it is still possible that the information provided is incomplete, contains material errors, or is not up-to-date. Obvious mistakes or errors in the offer are not binding on the Seller. The seller is only bound to an obligation of means with regard to the correctness and completeness of the information provided. The seller is in no way liable in the event of manifest material errors, typesetting or printing errors.

If the Customer has specific questions about, for example, sizes, colour, availability, delivery time or delivery method, we request that the Customer contact our customer service in advance.

The offer is valid as long as stocks last and can be adjusted or withdrawn by the Seller at any time. The seller cannot be held liable for the unavailability of a product. If an offer has a limited period of validity or is made subject to conditions, this will be expressly stated in the offer.

Article 4: Online purchases

For a purchase, the Customer must place the desired items in the online shopping cart according to the quantities.
After shopping online, the Customer can click on the shopping cart to see an overview of the selected items, in this overview the customer can still make changes or add items by continuing to shop online.
Once the Customer has checked the overview, they can continue to order.
The next step is to select the shipping and payment method, and whether or not to proceed with an existing or new login to the next step of ordering.
At this step, the Customer will have to fill in his or her personal/address details, and also indicate that he agrees and has taken note of the Terms and Conditions.
By continuing to order, the Customer can fully check the order before finally placing and sending the order.
After this, the Customer will be redirected to the online payment environment that the Customer has indicated during the ordering process.
After payment, the customer is redirected back to the webshop.

The Customer has the choice between the following payment methods
via credit card
via Sisow
by bank transfer to account number which will be sent in the order confirmation email.

Seller is entitled to refuse an order due to a serious shortcoming of the Customer with regard to orders in which the Customer is involved.

Article 5: Delivery and execution of the agreement

Ordered goods will be sent as soon as possible after placing and payment of the order, depending on the available stock. Average delivery time is within 1-8 days.
Costs may be charged for sending the order depending on the selected goods. The cost for shipping is always stated in the order overview.

Items ordered through this webshop are delivered in Europe, for sales outside Europe the Customer will first have to contact the Seller by email.
Delivery is made by the desired courier company which the Customer selects during the ordering process.

Unless otherwise agreed or expressly provided otherwise, the goods will be delivered to the Customer's place of residence within 30 days after receiving the order.

Any visible damage and/or qualitative shortcoming of an article or other shortcoming in the delivery must be reported by the Customer to the Seller without delay.

The risk of loss or damage passes to the Customer as soon as he (or a third party designated by him, who is not the carrier) has taken physical possession of the goods. However, the risk already passes to the Customer upon delivery to the carrier, if the carrier has been instructed by the Customer to transport the goods and this choice was not offered by the Seller.

Article 6: Retention of title

The delivered items remain the exclusive property of the Seller until full payment has been made by the Customer.
The Customer undertakes, if necessary, to point out to third parties the Seller's retention of title, eg to anyone who would seize the items not yet fully paid for.

Article 7: Right of withdrawal

The provisions of this article only apply to Customers who, in their capacity as consumers, purchase items online from tonsor1951.be / Hairsupplies.

The Customer has the right to withdraw from the agreement within a period of 14 calendar days without stating reasons.

The withdrawal period expires 14 calendar days after the day "on which the Customer or a third party designated by the Customer, who is not the carrier, takes physical possession of the good."

To exercise the right of withdrawal, the Customer must provide Hairsupplies (Address: Steenweg weelde 8, 2382 Poppel in Belgium, Telephone: +32(0)14421628, Email: info@hairsupplies.be) via an unambiguous statement (e.g. in writing by post). , or e-mail) of his decision to withdraw from the contract. The Customer can use the attached model withdrawal form for this, but is not obliged to do so.

In order to comply with the withdrawal period, the Customer must send his communication regarding his exercise of the right of withdrawal before the withdrawal period has expired.

The Customer must return or hand over the goods to Hairsupplies without delay, but in any case no later than 14 calendar days after the day on which he has communicated his decision to withdraw from the agreement to Hairsupplies (Steenweg weelde 8, 2382 Poppel). The Customer is on time if he returns the goods before the period of 14 calendar days has expired.

The direct costs of returning the goods shall be borne by the Customer.

If the returned product is in any way diminished in value, the Seller reserves the right to hold the Customer liable and claim compensation for any loss in value of the goods resulting from the use of the goods by the Customer that goes beyond what is necessary to establish the nature, characteristics and functioning of the goods.

Only items that are in the original packaging, together with all accessories, instructions for use and invoice or proof of purchase can be returned.

If the Customer withdraws from the agreement, Hairsupplies will refund all payments received from the Customer up to that time, including the standard delivery costs, to the Customer within a maximum of 14 calendar days after Hairsupplies has been informed of the Customer's decision to terminate the agreement. revoke. In the case of sales agreements, Hairsupplies can wait with the refund until it has received all the goods back, or until the Customer has demonstrated that he has returned the goods, whichever comes first.

Any additional costs as a result of the Customer's choice for a different method of delivery than the cheapest standard delivery offered by Hairsupplies will not be refunded.

Hairsupplies will refund the Customer with the same payment method with which the Customer performed the original transaction. If this is not possible, the Seller will ask the Customer on which Bank Account number the refund can be made, unless the Customer has expressly agreed otherwise; in any case, the Customer will not be charged for such reimbursement.

The Customer cannot exercise the right of withdrawal for:
the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene and of which the seal has been broken after delivery.

Article 8: Warranty

Under the law of 21 September 2004 on the protection of consumers in the sale of consumer goods, the consumer has legal rights. This legal guarantee is valid from the date of delivery to the first owner. Any commercial warranty does not affect these rights.

To invoke the warranty, the Customer must be able to present proof of purchase. Customers are advised to keep the original packaging of the goods.For items purchased online and delivered to the Customer's home, the Customer must contact Seller's customer service and return the item to Seller at its expense.

In the event of a defect, the Customer must inform the Seller as soon as possible. In any case, any defect must be reported by the Customer within a period of 2 months after its discovery. Afterwards, any right to repair or replacement lapses.

The (commercial and/or legal) warranty never applies to defects that arise as a result of accidents, neglect, falls, use of the item contrary to the purpose for which it was designed, non-compliance with the instructions for use or manual, adjustments or changes to the item, heavy-handed use, poor maintenance, or any other abnormal or incorrect use.

Defects that manifest themselves after a period of 6 months following the date of purchase, if applicable delivery, are deemed not to be hidden defects, unless proven otherwise by the Customer.

Article 9: Customer service

Hairsupplies customer service can be reached on telephone number +32(0)14-421628, by e-mail at info@hairsupplies.be or by post at the following address Steenweg weelde 8, 2382, Poppel (Belgium). Any complaints can be directed to this. The Seller will inform the Customer by email or telephone within 5 working days whether further investigation is required, or to arrive at a suitable solution with the Customer.

Article 10: Sanctions for non-payment

Without prejudice to the exercise of other rights available to the Seller, in the event of non-payment or late payment from the date of default, the Customer will automatically owe interest of 10% per year on the unpaid amount from the date of default. In addition, by operation of law and without notice, the Customer owes a fixed compensation of 10% on the amount concerned, with a minimum of 25 euros per invoice.

Without prejudice to the foregoing, the Seller reserves the right to take back the items not (fully) paid for.

Article 11: Privacy

The person responsible for the processing, Hairsupplies respects the Belgian law of December 8, 1992 regarding the protection of privacy in the processing of personal data.

The personal data you provide will only be used for the following purposes: the execution of the concluded agreement, processing the order, sending newsletters, advertising and/or marketing purposes.

You have a legal right to access and possibly correct your personal data. Provided proof of identity (copy of identity card) you can obtain free written notification of your personal data via a written, dated and signed request to Hairsupplies, Steenweg weelde 8, 2382 Poppel, info@hairsupplies.be. If necessary, you can also ask to correct the data that would be incorrect, incomplete or irrelevant.

In case of use of data for direct marketing: You can object free of charge to the use of your data for direct marketing. To this end, you can always contact Hairsupplies, Steenweg Weelde 8, 2382 Poppel, info@hairsupplies.be.

We treat your data as confidential information and will not pass it on, rent or sell it to third parties.

The customer is responsible for keeping his login details and the use of his password confidential. Your password is stored encrypted, so the seller has no access to your password.
The seller keeps online (anonymous) visitor statistics to be able to view which pages of the internet site are visited to what extent.

If you have any questions about this privacy statement, you can contact us at info@hairsupplies.be.

Article 12: Use of cookies

During a visit to the site 'cookies' may be placed on the hard drive of your computer. A cookie is a text file that is placed by the server of a website in the browser of your computer or on your mobile device when you consult a website. Cookies cannot be used to identify individuals, a cookie can only identify a machine.

The Hairsupplies webshop places 'First party cookies', these are technical cookies that are used by the visited site itself and that aim to make the site function optimally.

You can set your internet browser in such a way that cookies are not accepted, that you receive a warning when a cookie is installed or that the cookies are subsequently removed from your hard drive. You can do this via the settings of your browser (via the help function). Keep in mind that certain graphic elements may not appear correctly, or that you will not be able to use certain applications.

By using our website, you agree to our use of cookies.

Article 13: Infringement of validity - non-renunciation

If any provision of these Terms is held to be invalid, illegal or void, this shall in no way affect the validity, legality and applicability of the other provisions.

Failure at any time by Seller to enforce any of the rights set forth in these Terms, or to exercise any right hereof, shall never be deemed a waiver of such provision and shall never affect the validity of such rights.

Article 14: Change of conditions

These Conditions are supplemented by other conditions that are explicitly referred to, and the general terms and conditions of sale of Hairsupplies. In the event of a conflict, these Terms and Conditions shall prevail.

Article 15: Evidence

The Customer accepts that electronic communications and backups can serve as evidence.

Article 16: Applicable law - Competent court

Belgian law applies, with the exception of the provisions of private international law on applicable law and with the exception of the Vienna Convention on Contracts for the International Sale of Goods. Unless the Customer is a consumer, the courts of the district of Antwerp are exclusively competent in the event of any disputes.

Appendix 1: Model withdrawal form

Dear Customer, You only have to fill in and return this form if you want to revoke the agreement.

To Hairsupplies, Steenweg Weelde 8, 2382 Poppel (Belgium), email: info@hairsupplies.be:

I/We (*) hereby give notice to you that I/we (*) revoke our agreement concerning the sale of the following goods/provision of the following service (*):

Ordered on (*)/Received on (*):

Name(s) consumer(s) :
Address consumer(s) :

Signature of consumer(s) (only when this form is submitted on paper):
Date :

(*) Strike out what is not applicable.